DSA-Express is an optional convenience service that allows customers to drop off and retrieve vehicles outside of normal business hours.
It is provided solely for customer convenience and is not a supervised or monitored service.
Complete the DSA-Express form online before leaving your vehicle.
Please park directly in front of the shop in any open parking space.
Remove all personal belongings and valuables from the vehicle.
Place only your vehicle remote and mechanical key blade into a provided zip-lock bag.
Deposit the bagged key into the secure key drop box.
Reopen the drop box to confirm the key has fully dropped inside.
Zip-lock bags are provided on site to protect your keys.
After-hours pick-up must be arranged in advance with your service advisor.
Your invoice must be paid in full prior to after-hours release.
Once arranged and paid, your keys will be placed into an individually assigned secure lock box.
A personal identification number (PIN) to open the lock box will be provided by your service advisor.
Keys will not be released without prior arrangement and payment confirmation.
By submitting the DSA-Express form and/or using DSA-Express for drop-off or pick-up, you acknowledge, understand, and expressly agree to the following and terms and conditions below :
Dealer Service Alternative provides DSA-Express as a courtesy convenience only, not as a supervised, monitored, or guarded service.
Dealer Service Alternative is not responsible for loss, theft, vandalism, damage, or acts of third parties involving the vehicle or its contents while left or retrieved after hours.
Dealer Service Alternative is not responsible for any personal property left inside the vehicle, including but not limited to electronics, tools, valuables, or documents.
You assume all risks associated with leaving or retrieving the vehicle after hours, including environmental, criminal, accidental, or third-party risks.
You confirm that you are the legal owner or are authorized to release and retrieve the vehicle.
Failure to follow instructions, improper parking, incorrect key placement, or failure to arrange pick-up properly may result in delays, inability to retrieve the vehicle, or service interruption.
Submission of the DSA-Express form and/or participation in after-hours pick-up constitutes your authorization for Dealer Service Alternative to take possession of or release the vehicle accordingly on the next or prior business day.
If you do not agree with these terms or prefer supervised handling, please use standard business-hour drop-off and pick-up instead.
While DSA-Express is an unattended service, Dealer Service Alternative remains committed to professionalism, transparency, and care in every interaction.
Dealer Quality Service at a Friendly Price.
